Privacy Policy

You may give us information about you by filling in forms on our sites, or by submitting your CV, or by corresponding with us by phone, e-mail or otherwise or by you interacting with any of our business partners, suppliers or sub-contractors (including estate agents, sales agents and our professional advisors) engaged on our behalf. This includes information you provide when you register to use our sites, subscribe to our service, email us, arrange property viewings with us, request brochures from us, complete an enquiry form, provide your CV and when you report a problem with our sites.

The information you give us may include your name, address, e-mail address, phone number and any other information relevant to your enquiry or request for information or services which we may request and you may choose to provide to us from time to time.

We may automatically collect:

• Technical information, including the IP address, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Information about your visit, including the full URL clickstream to, through and from our sites; materials you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page and any phone number used to call our customer service number.

We may receive information about you if you use our sites or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on our sites. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

We will use this information:

• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us relating to the projects, properties, ventures or opportunities detailed on our sites or otherwise notified to you.
• To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
• To provide you, or permit selected third parties to provide you, with information about opportunities, goods or services we feel may interest you.
• If you are an existing customer, we will only contact you by e-mail, SMS, telephone or your preferred method of contact with information about similar opportunities, goods and services. If you are a new customer, we (or permitted third parties) will contact you only if you have consented to this.

We will use this information:

• To administer our sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
• To improve our sites to ensure that content is presented in the most effective manner for you and for your computer.
• To allow you, when required, to participate in interactive features of our service.
• As part of our efforts to keep our sites safe and secure.
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
• To make suggestions and recommendations to you and other users of our sites about goods or services that may interest you or them.

We may combine this information with information you give to us and information we collect about you. This includes but is not limited to information we receive from our sales agents. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

We may share your information with selected third parties including, where applicable:

• Business partners, suppliers and sub-contractors (including, but not limited to, estate agents, sales agents and our professional advisors) for the performance of any contract or any potential contract we may enter into with them or you, or in relation to any ancillary requirements.
• Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
• Analytics and search engine providers that assist us in the improvement and optimisation of our sites.

We may disclose your personal information to third parties:

• If we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If Homex or substantially all of its assets are acquired by a third party, your personal data will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Homex, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.